Privacy Policy

Cori's Creative Grooming Last updated: August 27, 2026

Who We Are

Cori's Creative Grooming is a locally owned pet grooming shop located on Coral Way in Miami, Florida. We have been caring for dogs and cats in the Shenandoah, Coral Gables, Brickell, Coconut Grove, and Little Havana neighborhoods for 30 years. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

If you have questions, you can reach us at any time:

Email: corisgroomingmiami@gmail.com
Phone: +1 (305) 858-8633
Website: https://scalesystema.app/tienda/coris-creative-grooming

What Information We Collect

When you interact with Cori's Creative Grooming — whether in person, by phone, or through our website — we may collect the following:

Information you give us directly:

Your name, phone number, and email address
Your pet's name, breed, approximate weight, coat type, and grooming preferences
Appointment details, including date, time, and services requested
Payment information when you purchase a service or gift card (see Payment Processing below)
Any notes or photos you share with us about your pet's cut, coat condition, or special needs

Information collected automatically when you use our website:

Browser type, device type, and operating system
Pages visited and time spent on the site
IP address and general location data
Cookies and similar tracking technologies (see Cookies section below)

Information collected through bookings and gift card purchases:

Contact and payment details entered during the online booking or gift card checkout process

How We Use Your Information

We use the information we collect for the following purposes:

To schedule and confirm appointments — including sending reminders and follow-up messages about your pet's next visit
To provide grooming services — your pet's breed, weight, coat type, and any special handling needs help us prepare the right approach before your pet arrives
To process payments — for in-store services, online bookings, and digital gift card purchases
To communicate with you — in English or Spanish, whichever you prefer, about your appointment, pricing, or any questions you have
To maintain service continuity — keeping notes on your pet's coat, cut preferences, and temperament so every visit builds on the last
To improve our website and booking experience — using aggregated, non-identifiable data to understand how visitors use our site

We do not sell your personal information. We do not use it for automated decision-making or profiling.

Payment Processing

When you pay online — whether for a booking or a digital gift card — your payment is processed by Stripe. Cori's Creative Grooming does not store your full credit card number or payment credentials on our systems. Stripe handles that data under their own privacy policy and security standards. You can review Stripe's privacy policy at stripe.com/privacy.

Third Parties and Service Providers

We work with a small number of third-party services to operate our website and communicate with customers. These may include:

Stripe — payment processing for online transactions and gift cards
Google — we may use Google services (such as Google Analytics or Google Maps) to understand website traffic and help customers find our location. Google may collect usage data subject to Google's privacy policy.
Meta (Facebook / Instagram) — if you reach us through a social media link or we run advertising on Meta platforms, Meta may collect data according to their own privacy policy

These third parties are only given access to the information they need to perform their specific function. We do not authorize them to use your data for their own marketing purposes on our behalf.

Cookies

Our website uses cookies — small text files stored on your device — to help the site function and to understand how it is being used. Cookies we may use include:

Essential cookies — required for the site and booking system to work correctly
Analytics cookies — help us understand which pages are visited and how customers navigate the site (data is aggregated and not tied to individual identities)
Third-party cookies — set by services like Google or Meta when their tools are embedded in our site

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the booking or gift card features.

How Long We Keep Your Information

Appointment and service records — we keep these for as long as your pet is an active client, and for a reasonable period afterward, so we can provide continuity of care if you return
Payment records — retained as required by applicable tax and accounting regulations
Marketing communications — if you have opted in to receive messages from us, we keep your contact information until you ask us to stop
Website analytics data — retained in aggregated form; individually identifiable data is not stored long-term

Your Rights

You have the right to:

Access the personal information we hold about you or your pet
Correct any information that is inaccurate or out of date
Request deletion of your personal information, subject to any legal retention requirements
Opt out of marketing communications at any time by replying to any message or contacting us directly
Ask questions about how your data is used

To exercise any of these rights, contact us at:

Email: corisgroomingmiami@gmail.com
Phone: +1 (305) 858-8633

We will respond in English or Spanish — whichever you prefer — and we will not make you wait for someone who speaks your language.

Children's Privacy

Our services are intended for adults who are the owners or caretakers of pets. We do not knowingly collect personal information from anyone under the age of 13. If you believe a minor has submitted information to us, please contact us and we will remove it promptly.

Changes to This Policy

If we make meaningful changes to this Privacy Policy, we will update the date at the top of this page. We encourage you to review it periodically. Continued use of our website or services after a change is posted means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how Cori's Creative Grooming handles your information, please reach out:

Cori's Creative Grooming Coral Way, Miami, FL 📧 corisgroomingmiami@gmail.com 📞 +1 (305) 858-8633 🌐 https://scalesystema.app/tienda/coris-creative-grooming

Because They're Family, Too.